Privacy Policy

This Privacy Policy describes how Twins Groups LLC collects, uses, and shares personal information of users of our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users, including:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us, fill out a form, or subscribe to our newsletter.
  • Usage Data: We collect information about how you use our website, such as the pages you visit, the links you click, and the time you spend on our site.
  • Log Data: Our servers automatically record information created by your use of our services, including your IP address, browser type, operating system, and referring URLs.
  • Cookies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Please see our Cookies Policy for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and improve our services.
  • To personalize your experience on our website.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To send you newsletters, marketing communications, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
  • To analyze website usage and trends.
  • To detect, prevent, and address technical issues and security threats.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: We share information with third-party service providers who help us operate our website, conduct our business, and provide our services, such as hosting providers, analytics providers, and email marketing services.
  • Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

  • Analyze website traffic and usage.
  • Personalize your experience on our website.
  • Serve targeted advertisements.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. For more information, please see our Cookies Policy.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information.
  • Implementing firewalls and intrusion detection systems.
  • Limiting access to personal information to authorized personnel.
  • Regularly reviewing our security procedures.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to correct inaccuracies in your personal information.
  • The right to request the deletion of your personal information.
  • The right to object to the processing of your personal information.
  • The right to withdraw your consent to the processing of your personal information.

To exercise these rights, please contact us at info@twinsgroups.com.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at info@twinsgroups.com.